Just a few days ago, Lee Thiam Wah, founder of 99 Speedmart, saw his fortune grow by an additional RM2 billion after successfully listing 99 Speedmart Retail Holdings Bhd at RM1.65 per share, solidifying his position as one of Malaysia’s billionaires.
However, the success of the chain has sparked online discussions, with one netizen highlighting concerns over employees being underpaid despite working long hours. Reactions were mixed, with some defending the company, claiming that employee wages reflect the nature of their work, though offering limited career growth. Others, however, pointed out that the pay doesn't justify the long hours, with allegations that staff are not compensated for overtime or provided additional benefits.
99 Speedmart Defends & Explains Company Compensation Structure
In a statement reported by NST, 99 Speedmart's Chief Operating Officer, Yong Eng Kwang, acknowledged that the minimarket sector operates under unique challenges and conditions.
He emphasized that the company fully complies with the Employment (Amendment) Act 2022, noting that as Malaysia’s largest minimarket chain, 99 Speedmart ensures its wages meet legal standards. Yong also pointed out that wage comparisons with other industries should account for these differences.
Assuring compliance, he stated that 99 Speedmart adheres to the national minimum wage of RM1,500 per month, with the company actually paying above this amount. His remarks were in response to the viral controversy surrounding wage fairness and employee satisfaction, which gained attention after the founder’s rise to billionaire status. The controversy included claims that a branch manager's average salary is RM2,387 per month.
Yong clarified that, beyond the basic salary, 99 Speedmart provides employees with a comprehensive benefits package. This includes annual salary increases, year-end bonuses, access to panel clinics with reimbursable medical visits, career development and training opportunities, a free SIM card with 40GB of data and unlimited calls, as well as complimentary food vouchers.
Regarding working hours, he explained that stores operate from 10 a.m. to 10 p.m. and dismissed claims about the absence of overtime pay, affirming that staff are compensated according to agreements made between the employees and the company.
These are the overtime rates of employees:
- Normal Day (1.5x of their rate)
- Rest Day (2x of their rate)
- General Leave (3x of their rate)
Yong explained that all employees are entitled to annual leave based on their years of service, as well as maternity, paternity, and Haj leaves, in accordance with legal guidelines. Additionally, they receive the standard EPF and SOCSO benefits. New mothers are granted the statutory 98 days of maternity leave, while fathers receive between 1 and 7 days of paternity leave, depending on their length of employment.
Addressing the online post about wages, Yong clarified that the quoted figures were from 2020 and do not reflect the current pay structure. He emphasized that long-serving branch managers now earn over RM4,000 per month, demonstrating the company’s commitment to fair compensation for its employees' dedication and hard work.
“We also understand the financial pressures many people are under these days, which is why we work tirelessly to keep our prices low, ensuring that essential goods remain affordable for everyone,” Yong concluded.
Netizens Shared Their Thoughts On The Previous Post
In response to our previous post, many netizens shared their opinions on the pay situation in the comments section. While we agree that it's not fair to directly compare corporate salaries to those in the minimarket sector, the discussion has been eye-opening. Some netizens also raised an interesting point about implementing a balanced hiring ratio, suggesting that we should consider a better balance between hiring Malaysians and foreign workers, as seen in countries like Singapore.
Here's some of the comments:
In light of everything, one common hope among Malaysians is for a lower cost of living. It’s not that most of us are asking for high salaries; we’re simply seeking fair compensation that reflects the current economic reality.
That being said, we do appreciate 99 Speedmart's efforts to keep prices affordable, ensuring that essential goods remain accessible to all Malaysians. We hope people will continue supporting the minimart, and it's important to remember that earning an honest living is always better than not earning anything at all.
What are your thoughts on this? Let us know in the comments.
*Sources: Visual and Reference Credits to Social Media & various cross-references for context.
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